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BizFlow For State and Local Government Agencies

Innovation Driven by Government Customer Base

More than 100 government agencies around the world use BizFlow® to streamline and automate their business processes andworkflows.

State and Local Government agencies have leveraged BizFlow® to:

  • automate manual and paper-based processes leveraging electronic forms, document routing and workflow to drive productivity while reducing errors and costs;
  • augment aging ERP and legacy systems to provide necessary functionality without costly customizations, upgrades or migrations;
  • and provide employee and citizen self-service applications to increase user productivity and service.

 

 

Solutions Driven by Government Customers

Many of HandySoft’s solutions were built in collaboration with Government customers whose expertise drives the value of the solution. Learn more about them below.

Electronic Forms and Workflow Routing

In every agency there are countless forms used to process all types of requests made by both employees and citizens alike. BizFlow can be used to create electronic forms and corresponding workflows and intelligently r route these documents to the appropriate staff for processing. In addition, BizFlow can also support the routing of existing forms already created in Adobe, Infopath Microsoft Word and other electronic formats.

  • Rapidly create electronic forms
  • Complete and submit forms through the web for processing
  • Automatically route forms to appropriate staff
  • Use alerts and email notifications to alert staff to new, delayed or overdue tasks/work
  • Prevent lost requests through advanced real-time tracking
  • Learn more…

Grant Management

Agencies need to effectively manage and distribute funds today more than ever before. At the Department of Labor, HandySoft helped reduce grant cycle time by 20%; leveraging their legacy systems and delivering high-value returns without costly customizations to those existing system.

  • Shorten grant and award lifecycle
  • Create fast, ad-hoc reports to meet regulatory requests
  • Track and manage all fund requests and allocations
  • Learn more…

License and Permitting/Assessments

State and Local agencies alike have to process all types of permits and licenses – professional, environmental, building, safety and more. BizFlow manages the entire lifecycle from application receipt and review to issuance and renewal. At both Kings and Fresno Counties, BizFlow reduced processing times by as much as 80% and further reduced costs by more than $1M by automating permit and assessment processes.

  • Streamline Permit and License Processes
  • Significantly reduce costs through automation
  • Track and manage all permit and license requests
  • Learn more…

Acquisitions Management

Requisitioning goods and services often include lots of moving parts. The more complex the procurement cycle, the more likely the result will include errors and mistakes. While many off-the-shelf systems and applications exist to support procurement processes, these systems often lack flexibility and workflow functionality that coordinates stakeholders ions. These include: reviewing, collaborating on and approving contracts and pricing. With BizFlow, procurement is simplified, transparent, and auditable.

  • Automated notifications and escalation capabilities
  • Shorter acquisition and procurement cycles
  • Shorter development cycles with easier change management
  • Learn more…

Human Resource Management

Recruiting, On-Boarding, Transfers and Time Management are among the HR specific processes many State and Local Government clients have automated using BizFlow. For many agencies replacing existing HR systems is not an option and upgrades or customizations are costly. For example, applying BPM was estimated to be 47% less costly than modifying the legacy HR management systems at the Department of Health and Human Services. Further, the solution was implemented a year sooner than planned Additionally, future long term customizations are easier and transportable to other HR management systems are now also much more cost-effective.

  • Manage changing regulations change or policies
  • Minimize developer requirements
  • Better track status of new hires and transfers
  • Learn more…

Correspondence and Action Tracking

In many manual, paper-based tasking processes, information is lost, people are absent, tasks get reassigned, and correspondence go unanswered. Email as a solution suffers just like paper, with emails providing no visibility into actions taken, workload of assignees, or proximity to deadlines. Task participants and managers fail to collaborate effectively on high-value tasks and correspondence. Using BizFlow, , organizations can streamline and automate decision-centric and collaborative process steps by tying together forms, workflows and document repositories into one browser-based task tracking application.

  • Ability to set Deadlines, Notifications, and Priority
  • Task multiple participants with the same or disparate tasks
  • Real-Time Visibility with Executive Dashboards & Ad-hoc reports
  • Learn more…

 

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