Organization: Continental Automotive Systems
Consisting of more than 40 facilities and $6B in sales, Continental Automotive Systems (CAS), a division of Continental AG, is a leading technology partner to the international automotive industry. General Motors, Ford, Daimler Chrysler and others rely on CAS for their electronic and hydraulic brakes, stability and chassis control systems, electronic air suspension systems, sensors, and embedded telematics.
Business Challenge: Lost Resources from Tracking the Paper Trail
Building on its slogan of forward thinking, CAS identified an opportunity to streamline select engineering business practices.
“We were looking for a way to eliminate the massive paper trail and alleviate problems resulting from lost items triggered by new procurement and R&D requests,” says James Greenfield, Engineering Process Analyst. “Without visibility into these engineering processes, we found that we could not hold people accountable for missing deadlines. The result was significant time delays and man hours due to the number of calls to find out who had the proposal or purchase order, why they had not reviewed or approved the paperwork, and how to ultimately get the job done”
Through leadership from the Engineering Division, CAS determined that a business process management solution would bring efficiency and effectiveness to the exchange of documents by automating the processes and eliminating the need to manually track engineering forms for routing, approval, and signature.
BizFlow BPM Solution: Streamlining Procurement and Engineering Change Requests
After an extensive review BPM and workflow solutions, CAS selected BizFlow. “We chose BizFlow because it presented us with the out-of-the-box functionality we needed to automate workflows while holding people accountable to those workflows and deadlines," said Eugen Haselwanter, Manager of Engineering Process and Records.
BizFlow is CAS’ overall process management application for engineering documents in its North American operation. More than 500 Project Managers, Planners, and Engineers use BizFlow on a daily basis to create and manage procurement orders, engineering test orders, R&D processes, and vacation requests, which are routed automatically to the appropriate people for review and signature.
“With BizFlow we can put the train on the workflow track to move process gathering data and signatures to drop off into other systems that do the work,” commented Greenfield
BizFlow is helping CAS drive efficiency, effectiveness and economy across the engineering division. Examples of BizFlow in action include: