Several times a week I am asked to opine on various topics related to BPM. The inference that Change Management might not exist, or even be impossible, was just too enticing not to answer. And now on with my thoughts on the topic:
Change management is not a myth. And if you are inclined to think it is, ask someone in the Gulf states of the U.S. about how the lack of robust change management has impacted them.
Change management, as a discipline, is heavily adopted and practiced in many industries, the aircraft business being one of them. That said, there are numerous industries that should be practicing change management that are only recently coming to understand the tangible value(s) and benefits.
Change management is a perfect target solution for a state-of-the-art BPM platform. Many of our clients see if as one of the top three BPM process targets to aid in mitigation and management of risk. That alone can negate the cost of acquiring the technology while raising your corporate social consciousness quotient at the same time!