COMPANY
ABOUT US
Leaders in Business Transformation
Since 1998, BizFlow Corp. has partnered with customers to streamline, standardize, and automate operations.
Our business transformation efforts have enabled customers to create new target operating models and the business applications supporting them. Through close customer collaboration and dedicated market research we also created the BizFlow Business Process Management Suite (BPMS). As an Intelligent BPMS (iBPMS), BizFlow has now been used by hundreds of customers worldwide to rapidly design, develop, and deploy solutions automating such areas as action tracking, claims, customer service, eligibility and enrollment, grant management, HR on-boarding, loan origination, provider network management, tasking, and workforce development.
Today, our goal remains the same: help customers approach system modernization and digital transformation through a deliberate methodology that rapidly delivers cost-effective solutions.
LEADERSHIP
Our Leadership
Board of Directors
Senior Advisors
BizFlow Executives
Jae Ahn
Chairman and CEO
Jae Ahn brings nearly three decades of experience in the technology industry combined with a front-line understanding of business process management to the leadership helm of BizFlow.
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Jae Ahn assumed his current position of Chairman and CEO of BizFlow Corporation in 2005, most recently initiating a repositioning of the company from primarily a software product focused company to a broader strategic technology company offering Systems Integration (SI) and Continuous Process Improvement (CPI) services for government and corporate clients. This new positioning meets what Mr. Ahn sees as a “critical need in the market to support clients not only with strong technology, but with thoughtful and strategic solutions and judgement on how to solve their most pressing digital business process problems.”
In 1991 Mr. Ahn joined Handysoft, then a startup software company that quickly grew to dominate the groupware market. As CFO, Mr. Ahn directed the successful IPO of the company in 1999.
Mr. Ahn is a member of AFCEA NOVA, the Army Navy Club (ANC), and the National Defense Industrial Association (NDIA).
Mr. Ahn is married with two children.
Frederick F. Y. Pang
Director
Frederick Pang is a volunteer Director on the Board of the Pentagon Federal Credit Union (PFCU), a volunteer Director on the Board of the PFCU Foundation, and a senior advisor to a number of companies in the private sector. Until October 2005, he was the President and founder of ViStar Corporation. ViStar provided professional services to the Federal Government.
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Among others, the company provided support to the then Coalition Provisional Authority, the Office of Assistant Secretary of Defense for Homeland Defense, the Office of J-1 on the Joint Staff, the Office of the Deputy Chief of Staff of the Army for Operations, and the Human Resources Office of the State Department. He sold the company in 2005, and served in a transitional leadership role until 2007. Prior to founding ViStar, Mr. Pang served as the Assistant Secretary of Defense for Force Management Policy. As Assistant Secretary he had Defense-wide responsibility for military and civilian manpower and personnel policies and programs, including the recruitment, training, career development, compensation, retention, quality of life, equal opportunity, and readiness of Defense personnel. Mr. Pang also served in a dual capacity as the Principal Deputy Under Secretary of Defense for Personnel and Readiness.
Previously, Mr. Pang served as the Assistant Secretary of the Navy for Manpower and Reserve Affairs. In this capacity, he had Departmental oversight responsibility for military and civilian personnel, reserve forces, health affairs, and related readiness policies and programs in support of the Navy and Marine Corps. Before his appointments in the Executive Branch, Mr. Pang served as a professional staff member on the Senate Armed Services Committee. In this key role, he exercised policy and legislative oversight on Defense-wide personnel, reserve, and medical programs. Prior to joining the Senate Armed Services Committee, Mr. Pang served as a regular officer in the United States Air Force for 27 years.
During his Air Force career, he served in a variety of operational and staff assignments including tours of duty in Vietnam, Headquarters United States Air Force, and the Office of the Secretary of Defense. He retired in the grade of colonel in 1986. His military and civilian awards include the Bronze Star medal; the Defense Meritorious Service Medal (awarded twice); the Defense Superior Service Medal; the Defense Outstanding Public Service Medal; the Navy Distinguished Public Service Medal; the Selective Service Distinguished Public Service Medal and the Defense Distinguished Public Service Medal. Mr. Pang grew up in Honolulu, Hawaii.
Mr. Pang graduated from McKinley High School in 1954, and graduated from the University of Hawaii in 1958 with a Bachelors Degree in Education. He earned a Masters Degree in Business Administration in 1972 from the University of Hawaii under the Air Force Institute of Technology Civilian Institutions Scholarship Program.
Thomas Carrato
Founder
Thomas Carrato is the founder of Carrato and Associates LLC, a consulting firm established in January of 2016, which provides strategic advice to clients with a focus on federal and state health care programs. Most recently, Mr. Carrato served as the Chief Consultant to the Office of the Under Secretary for Health at the Department of Veterans Affairs. In this role he provided advice and support to the Under Secretary for Health and the Principal Deputy Under Secretary for Health on operational and policy issues facing the Veterans Health Administration.
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Prior to this Mr. Carrato served as President of Health Net Federal Services, where he was responsible for the daily leadership and management of Health Net Federal Services and MHN Government Services. His responsibilities included the management and oversight of Health Net’s Department of Defense and Department of Veterans Affairs lines of business to include DoD’s TRICARE program for the North Region, the worldwide Military Family Life Consultant program, and the Department of Veterans Affairs, Patient Centered Community Care program and the VA Choice program.
Mr. Carrato has over thirty-five years of experience, success and accomplishments in both the public and private health care sector as senior executive, chief operating officer and clinician. He served as an Assistant Surgeon General of the United States, Regional Health Administrator for the U.S. Department of Health and Human Services, Deputy Assistant Secretary of Defense for Health Plan Administration, and Group Vice President for a publicly traded government services company. Mr. Carrato joined Health Net Federal Services in March 2006 as Vice President and DoD Program Executive.
Previously, Mr. Carrato served as Deputy Assistant Secretary of Defense for Health Plan Administration and Executive Director of the TRICARE Management Activity where he directed and managed worldwide operations and performance of the TRICARE health plan. In an earlier role as the Department of Health and Human Services’ Regional Health Administrator for Region IV, Mr. Carrato was the Department’s principal representative, providing advice and participating in policy development and implementation of key health care initiatives in the southeastern United States. He managed regionally based programs of the Office of Public Health and Science including the Offices of Emergency Preparedness, Minority Health, Women’s Health, and Population Affairs.
Mr. Carrato holds a Master of Science in Accounting from Georgetown University and a Master of Social Work from the University of South Carolina.
Mr. Carrato retired as a Rear Admiral in the Commissioned Corps of United States Public Health Service. His decorations include the Defense Distinguished Service Medal and the Public Health Service Distinguished Service Medal.
Patrick T. Henry
Senior Vice President
Patrick T. Henry is President of the Henry Consulting Group based in Burke, Virginia, a sole proprietorship specializing in personnel, healthcare, and marketing/advertising. Most recently, he served as the Senior Vice President for Federal Government Programs at Delta Dental of California.
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Henry was born in Brooklyn, NY. He is a graduate of Seton Hall Preparatory School in West Orange, New Jersey and the United States Naval Academy in Annapolis, Maryland. Upon graduation from the Naval Academy, Mr. Henry was commissioned a Second Lieutenant in the United States Marine Corps. Over the course of his career, he served in a number of command and staff positions in CONUS and overseas. Additionally, he was an Olmsted Scholar at the Institut d’Etude Politique, Paris, France and a Visiting Fellow at the Fletcher School of Law and Diplomacy, Tufts University, Medford, Massachusetts.
In 1992, Mr. Henry retired from the Marine Corps and became the Chief of Staff of the American Red Cross, a position he held until joining the professional staff of the United States Senate Committee on Armed Services in 1993. In this position, he was responsible for legislative matters concerning the Department of Defense manpower, personnel and health affairs. Mr. Henry served on the Armed Services Committee staff until August 6, 1998 when he was appointed Assistant Secretary of the Army for Manpower and Reserve Affairs. As the Assistant Secretary, his responsibilities included oversight of all Department of the Army programs and policies relating to manpower, personnel, and health affairs for the active, reserve and civilian components. Mr. Henry served in that capacity until January 20, 2001. During this period he also served as a Commissioner on the Presidential Commission on Holocaust Assets in the United States.
Spider Marks
President
James A. “Spider” Marks is the President of The Marks Collaborative, an advisory firm dedicated to the development and transformation of corporate leaders and their organizations. Since retiring from the military, where he attained the rank of Major General, General Marks has continued his engagement in national security as an on-air military and intelligence contributor to CNN and as a keynote speaker and author addressing our dynamic geo-political environment.
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In addition to his corporate leadership development enterprise, Marks has led many business ventures to include entrepreneurial efforts in education, energy, and primary research. He served as the President and CEO of Global Linguist Solutions, a private company that provided linguistics services to the U.S. military in Iraq and was the largest employer of native Iraqis. He was the Executive Dean, University of Phoenix, and served as the principal military advisor to its President. He is an adjunct professor at Georgetown University and sits on several boards including Academy Securities, Sparta Science, and the Activision Blizzard Call Of Duty Endowment. General Marks is a member of the Military Intelligence Hall of Fame.
General Marks spent over 30 years in the United States Army holding every command position from infantry platoon leader to commanding general. He was the senior intelligence officer for Joint Task Force Los Angeles during the LA Riots and served as a strategist on the personal staff of the Chief of Staff of the Army. General Marks was the senior intelligence officer in the Balkans and Korea. He was the senior intelligence officer in combat for the Coalition Land Forces liberation of Iraq, Operation Iraqi Freedom. He culminated his career as the Commanding General of the US Army Intelligence Center and School at Fort Huachuca, Arizona. General Marks has been awarded the Distinguished Service Medal, the Defense Superior Service Medal, Legion of Merit with Oak leaf cluster, Bronze Star, and multiple combat, expeditionary, and service ribbons. He is a Master parachutist authorized to wear Canadian and Korean Airborne wings, Air Assault qualified, and an Honor Graduate of the US Army’s Ranger School.
General Marks has a Bachelor of Science degree in Engineering from the United States Military Academy at West Point, NY and a Master of Arts degree in Foreign Affairs from the University of Virginia. Additionally, he received a Master of Science degree in Theater Operations from the School of Advanced Military Studies, US Army Command and General Staff College, Fort Leavenworth, Kansas.
James R. Schenck
President/CEO
James Schenck is President and CEO of PenFed Credit Union. PenFed Credit Union is one of the largest credit unions in the country, serving over 1.4 million members worldwide; with $20 billion in assets. Its long-standing mission has been to provide superior financial services in a cost effective manner, while being responsive to members’ needs. PenFed Credit Union offers market-leading mortgages, automobile loans, credit cards, checking, and a wide range of other financial services with its members’ interests always in mind.
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Since becoming CEO in April of 2014, James has led PenFed’s asset growth from $17.6 Billion to over $20 Billion; grew its Net Income from $116 million in 2013, $138 million in 2014, and $159 million in 2015; and increased its membership from 1.29 million to over 1.41 million members.
As part of PenFed’s leadership team since 2001, he has led most of Penfed’s operating divisions. Since 2011, he has been executive vice president at PenFed and president of its wholly owned subsidiary, PenFed Realty. He has also served the credit union in past years as chief operating officer and chief administrative officer. He also currently serves as president of the PenFed Foundation which provides support to military, veterans and their families.
Prior to joining PenFed, James served on the Army Staff in the Office of the Deputy Chief of Staff for Operations and Plans prior to his selection to serve as a Special Assistant to the Secretary of the Army. He received the Legion of Merit for his contribution to the Army by overseeing the creation of the $453 million dollar Army University Access Online educational initiative. Prior to his assignment to the Pentagon, James taught economics and finance at the United States Military Academy. James is a graduate of the Harvard Business School and West Point.
He is a former member of the West Point Federal Credit Union and Pentagon Federal Credit Union Board of Director’s. Additionally, he was a former term member on the Council on Foreign Relations in Washington, DC. James currently serves on the board of directors of Lasermax, headquartered in Rochester, NY; Senior Advisor to BizFlow Corporation and Board of Advisors for the Center for New American Security (CNAS) in Washington, DC. In March of 2015, James was selected by HillVets as one of the 100 most influential impactful veterans in the United States.
Henry J. “Jim” Schweiter
CEO
Henry J. (Jim) Schweiter is the chief executive officer of the US Family Health Plan Alliance, a trade association representing commercial health plans providing managed care under contract with the Federal Government.
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He serves as the chief representative for the organizations in the Alliance with Executive Branch officials, Congress, the media and the private sector. He provides strategic direction, government contract compliance advice, procurement advocacy, and public policy and government relations guidance for the health care systems that comprise the US Family Health Plan networks.
Previously, Mr. Schweiter was a partner in an Am Law 100 international law firm. His practice focused on government contracts and government relations.
Mr. Schweiter also previously served for 15 years in several senior positions on the staff of the Committee on Armed Services, US House of Representatives, including counsel, general counsel and minority staff director.
Mr. Schweiter also served as Deputy Assistant Secretary of Defense and was general counsel for the congressional Commission on the National Guard and Reserves.
He has a B.A. from Gettysburg College, a J.D. from the University of Toledo and attended the Program for Senior Executives in National and International Security at Harvard University’s Kennedy School of Government.
Jae Ahn
Chairman and CEO
Jae Ahn brings nearly three decades of experience in the technology industry and a front-line understanding of business process management to the leadership helm of BizFlow.
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Jae Ahn assumed his current position of Chairman and CEO of BizFlow Corporation in 2005, most recently initiating a repositioning of the company from primarily a software product focused company to a broader strategic technology company offering Systems Integration (SI) and Continuous Process Improvement (CPI) services for government and corporate clients. This new positioning meets what Mr. Ahn sees as a “critical need in the market to support clients not only with strong technology, but with thoughtful and strategic solutions and judgement on how to solve their most pressing digital business process problems.”
In 1991 Mr. Ahn joined Handysoft, then a startup software company that quickly grew to dominate the groupware market. As CFO, Mr. Ahn directed the successful IPO of the company in 1999.
Mr. Ahn is a member of AFCEA NOVA, the Army Navy Club (ANC), and the National Defense Industrial Association (NDIA).
Mr. Ahn is married with two children.
Karen Brazell
Executive Vice President
As Executive Vice President Karen Brazell focuses on company strategy and implementation for Nationwide Programs supporting the U.S. federal governments and private industries.
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As Executive Vice President Karen Brazell focuses on company strategy and implementation for Nationwide Programs supporting the U.S. federal governments and private industries.
Prior to joining BizFlow Corp., Mrs. Brazell served as the Acting Assistant Secretary, Office of Enterprise Integration, Department of Veterans Affairs (VA). She also served as the Principal Executive Director for the Office of Acquisition, Logistics and Construction (OALC) under the Trump administration, appointed on August 6, 2018. As the advisor to the Secretary on acquisition, logistics, and construction she directed the development of policies, determined priorities, and established organizational goals and objectives for OALC. As Chief Acquisition Officer, she oversaw acquisition, contract administration and supply-chain processes for the Department.
As Chief of Staff for the White House Military Office, Mrs. Brazell she oversaw strategic planning, engagement planning, communication product development, staff coordination and integration, special projects, policy development, and resource management. Mrs. Brazell is a United States Army Veteran.
James Pyon
Senior Vice President, Professional Services
James Pyon serves as Senior Vice President of Professional Services at BizFlow Corporation, a leading provider of Business Process Management and Tasking software and solution to both government and commercials organizations. He is responsible for leadership of strategic growth and operational performance for all the Bizflow Business Units (Commercial and Government markets).
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James Pyon is the Senior Vice President of BizFlow Corp. He is a technology industry leader with a proven track record in developing and managing engineering teams to drive profitable performance and achieve business goals.
James is further described as a key leader in a company that helped pioneer Business Process Management and Robotic Process Automation technologies, which are touted as the next generational wave of technology innovation. He is skilled in market situational analysis, organization change management, and system integration management to respond to an ever-changing and more virtual marketplace.
James has three decades of frontline management and operational experience in the government and commercial sectors, driving next generational technology to market. During that time, he has successfully led multiple business units and executed multi-million dollar critical contract programs within leading technology and defense companies.
Before joining BizFlow, James was Vice President of Cloud Solutions and services practice at CGI. In that role, he was responsible for the company’s cloud offerings and thought leadership for the federal market. James is credited for successfully leading the company to receive one of the first Provisional-Authority to Operate under the Federal Risk Authorization and Management Program and Department of Defense.
Robert (Bobby) Wood
Senior Vice President of Growth
Serving as Senior Vice President of Growth, Robert “Bobby” Wood leads BizFlow’s business development, capture, and growth efforts across both commercial and federal markets.
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Prior to joining BizFlow Corp., Mr. Wood served as Vice President of Business Development at Ventech Solutions, where he leveraged his extensive experience in business development and capture to support company growth and expansion into the federal sector.
Mr. Wood also served as Federal Business Development Manager for ServiceNow and Business Development Executive at CSC, roles where he exceled in supporting CMS, the VA, and the DHA for over 25 years.
Mr. Wood is a United States Air Force Veteran and served 21 honorable years on active duty as an air traffic controller.
Michael Del Castillo
Director, Solution Architecture
Michael Del Castillo serves as the Director of Solution Architecture at BizFlow Corporation developing innovative solutions for customers across the globe. In Addition to solution development, Michael manages all technical pre-sale functions in support of BizFlow’s growth.
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Mr. Del Castillo brings over 15 years as a Solution Architect in both the Federal and Commercial Markets. He is skilled in IT Strategy, Software as a Service (SaaS), Service Delivery, and Pre-sales Consulting. Michael has worked at several startups where he implemented pre-sales best practices as well has having been one of the early Advisory Solution Consultants on ServiceNow’s Federal team. After graduating from California State Polytechnic University in Computer Engineering and Business, relocated to the DC area to improve efficiency across the Federal Government through innovative technology.